Step 3: On the right-hand pane/section of the Accounts page, select 'Family & other users'. Step 1: Tap the Windows key + I button to reveal the Windows Settings menu. That should work for you too, and here's how to go about it. While researching, we discovered that some users who have battled this issue in the past were able to get it fixed by simply creating a new user profile on their computer. This is another workaround that can get the issue with your PC's Cortana and Start Menu not working fixed. Afterward, reboot your computer and inspect if the problem is fixed. If Cortana and the Start Menu still don't work after updating your antivirus, you should uninstall it. If you cannot use your computer's Start Menu or Cortana, and you have an antivirus installed, you should update it to the latest version, or one that is compatible with your PC's operating system.
That error is particularly common to users who have Avast Antivirus installed on their PC. Some antivirus apps can cause the 'Start Menu and Cortana aren't working' error to pop-up whenever you try to use Cortana or activate the Start Menu on your device. If they don't work, restart your computer.Īnd if that fails to work, try the next method below. Now sign in to the same profile and check if both Cortana and the Start Menu are working.
That would sign you out of the profile you're currently logged in to. Step 2: Tap the 'Shut down or sign out' option or simply hover your mouse on the option. Step 1: Tap the Windows key + X button on your keyboard to reveal the Quick Access menu.Īlternatively, you can simply right-click the bottom-left corner of your PC's display. Typically, you'd want to sign out from the current profile from the Start Menu, but since it isn't working, you can sign out using some other methods. Simply signing out of the profile you're currently logged in and signing in once again can fix the Start Menu and Cortana errors on your computer.
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